Customer Happiness
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CUSTOMER SATISFACTION CONSTITUTION
We, as Mini Lunapark, believe that our institution and our customers are worthy of the best of everything.
We have worked to provide more excellent services and grow together with the society we live in, and we have created the Mini Lunapark Customer Satisfaction Constitution.
* Article 1: Customer is our most important asset.
* Article 2: The customer is the person who is likely to gain or lose a new customer.
* Article 3: The customer is the person whose needs are determined and should be always taken care of.
* Article 4: The customer is the person who is always satisfied after selling the product or service.
* Article 5: Customer Satisfaction is essential for making a difference, to stand in front of competitors, to grow and to profit.
* Article 6: All Customers have the right to receive quality service.
* Article 7: All Mini Lunapark to create Customer Satisfaction and Customer thinks “Mini Lunapark is my Inner, creates and makes.
I am in a safe place in MINI LUNAPARK “.
* Article 8: All Customers are “MINI LUNAPARK CUSTOMERS”. No other company, branch or portfolio may be made compromising the quality of the service to be provided to the Customer on the grounds that it is a Customer.
* Article 9: Informing the customer on time and directing the right person / channel is the first condition of customer satisfaction.
* Article 10: All Customers have the right to complain about the products and services they use.